Faqs

Frequently Asked Questions

Find answers to common questions about ordering, artwork setup, turnaround times, payment, shipping, design services, and printing with Doorstep Printing in Detroit.

How do I place an order with Doorstep Printing?

Browse our products, select your size, quantity, and turnaround time, upload your artwork, and checkout. If you need a custom quote, use our quote request form and we’ll get back to you promptly.

What payment methods do you accept?

We accept all major credit cards, debit cards, and payments via Stripe. Additional payment options may be available at checkout.

Can I make changes to my order after it’s been placed?

Changes can only be made before your file has entered production. Contact us immediately at [email protected] or call (248) 470-9567 and we’ll do our best to accommodate your request.

Do you offer bulk or wholesale pricing?

Yes. For large quantity orders or ongoing business needs, contact us directly for custom pricing. We work with businesses, churches, schools, and event organizers throughout the Detroit area.

Do you ship orders or is it pickup only?

We offer both local pickup in Detroit and shipping. Shipping costs are calculated at checkout based on your order size and location.

What file formats do you accept?

We accept PDF, JPG, PNG, TIFF, AI, EPS, and PSD files. PDF is preferred for best print quality. All files should be 300 DPI at the final print size.

What resolution should my files be?

All artwork should be a minimum of 300 DPI at the intended print size. Low resolution files may result in blurry or pixelated prints. We’ll flag any file issues before going to print.

What is bleed and why does it matter?

Bleed is an extra 0.125" or 1/8 inch of artwork that extends beyond the trim edge of your design. It helps prevent white borders after cutting. Print-ready files should include bleed on all sides.

Do you offer design services if I don’t have artwork?

Yes. Our team can help design your print materials. Contact us with your project details and we’ll provide a design quote. Turnaround for design work varies by project complexity.

Will you proof my file before printing?

We review all uploaded files for basic technical issues. If we notice a problem, we will contact you before printing. For a formal proof, request one at the time of your order.

How does rush printing work?

We offer rush options on top of our standard 3–7 business day turnaround: 3 Day Rush is +30%, Next Day is +50%, and Same Day is +100% of the base price. Rush availability depends on current production volume, so contact us to confirm before ordering.

How will I know when my order is ready?

You’ll receive an email notification when your order is complete and ready for pickup or has shipped. Make sure your email address is entered correctly at checkout.

Do you offer reprints if there’s a print defect?

If there is a verified print defect on our end, we will reprint your order at no charge. We do not offer reprints for errors in customer-supplied artwork. Please review our full Refund & Reprint Policy for details.

Do you print T-shirts and apparel?

Yes. We offer DTF printing, silkscreen, and embroidery on a variety of garments including t-shirts, hoodies, hats, and more. Use our T-shirt quote form for apparel orders.

Do you offer wide format printing?

Yes. We print banners, coroplast signs, foam board, retractable banners, step and repeat backdrops, vehicle magnets, and more. Contact us for large format custom quotes.

Can you print for events, churches, or non-profits?

Absolutely. We work with event planners, churches, schools, non-profits, political campaigns, restaurants, and more across Metro Detroit. Contact us to discuss your project.

Do you provide print templates?

Yes. Templates for common products are available on our template page. They include bleed and safe zone guides to help you set up your artwork correctly.

Where are you located?

Doorstep Printing is based in Detroit, Michigan. We serve customers throughout Metro Detroit and ship nationwide.

Do you serve businesses outside of Detroit?

Yes. While we are proud to be a Detroit-based print shop, we ship orders nationwide. Contact us for shipping rates on large or custom orders.

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Visit Doorstep Printing in Detroit

Doorstep Printing serves Detroit, Metro Detroit, and customers nationwide with business cards, flyers, banners, signs, stickers, apparel printing, and custom print solutions.

Phone: (248) 470-9567
Email: [email protected]
Address: 13341 W 7 Mile Rd, Detroit, MI 48235